At IPTVGreat, we strive to provide high-quality IPTV streaming services to all our customers. This Refund Policy explains the conditions under which refunds may or may not be issued for subscriptions purchased through our website https://iptvgreat.io/.

By purchasing our services, you agree to the terms outlined in this policy.

Eligibility for Refunds

Customers may request a refund under the following conditions:

• If the IPTV service is not activated after payment.

• If there are major technical issues that prevent the service from working and our support team is unable to resolve the issue.

• If the refund request is submitted within 24 hours of the purchase.

Refund requests made after the eligible period may not be approved.

Non-Refundable Situations

Refunds will not be issued in the following situations:

• If the service worked properly but the user decides not to continue.

• If the issue is caused by the user’s internet connection, device compatibility, or incorrect setup.

• If the user violates our Terms & Conditions.

• If more than 24 hours have passed since the purchase.

We strongly recommend contacting our support team before requesting a refund so we can attempt to resolve the issue.

Subscription Cancellation

Users may cancel their subscription at any time. However:

• Cancellation will not automatically result in a refund.

• The service will remain active until the end of the current billing period.

Processing of Refunds

If a refund is approved:

• The refund will be processed using the original payment method.

• Processing time may take 5–10 business days depending on the payment provider.

Changes to This Policy

IPTVGreat reserves the right to update or modify this Refund Policy at any time. Any updates will be posted on this page.

Contact Us

If you have any questions about this Refund Policy or want to request a  refund, please contact us:

Email: [email protected]